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Sentry: Error ingestion degraded in US region

Impact: criticalStatus: resolvedStarted Resolved (4.8 h)8 updatesSource: stspg.io (opens in new tab)
Summary

Sentry reported critical degradation of US Error Ingestion and US Errors Alerting, delaying ingested errors from 2026-07-10 22:43 UTC to 2026-07-11 03:34 UTC (4 h 51 min). Sentry confirmed the backlog was processed at resolution; no specific cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: US Ingestion - US Error IngestionAlerting - US Errors Alerting

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    We have identified the problem and are working on a fix, ingested errors are delayed and will be processed once the fix is in place.

  3. identified

    We have identified the problem and are working on recovery. New errors are being processed in real time and we are in the process of consuming backlogged errors.

  4. identified

    We are still working on recovery. New errors should be processed in real time, and we are working on recovering historical data.

  5. identified

    We expect recovery of historical data to be complete within the next 2 hours.

  6. identified

    We have processed the majority of our backlog. We are now recovering an additional 25M error events ranging from 22:20 to 23:20 UTC, which should complete in the next 2 hours

  7. monitoring

    We have processed the majority of our backlog. We are now recovering the tail of the backlog.

  8. resolved

    We have processed the backlog.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sentry profile · Recent Sentry incidents · Markdown · JSON