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Sentry: Increased UI and API timeouts

Affected components: DashboardAPI

Timeline of updates

1. investigating2026-05-12 12:28 UTC

   We are seeing increased UI and API timeouts and errors, due to an overloaded database cluster. Ingestion and alerting should not be affected.

2. investigating2026-05-12 13:51 UTC

   We are continuing to investigate increased UI and API timeouts and errors

3. investigating2026-05-12 15:43 UTC

   We are continuing to investigate increased UI and API timeouts and errors.

4. monitoring2026-05-12 17:00 UTC

   We've applied a configuration change to mitigate the API/UI errors being experienced.

5. resolved2026-05-12 22:37 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sentry profile · Recent Sentry incidents · Markdown · JSON