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Salesforce: Tableau Feature Degradation: Loada View

Impact: minorStatus: resolvedStarted Resolved (3 d)6 updatesSource: status.salesforce.com (opens in new tab)

Affected components: Loada View1 instance

Timeline of updates

  1. update

    The engineering team is investigating availability issue causing some users to experience errors when loading a view. This affects customers using published data sources or composable data sources.

  2. update

    We’ve implemented a solution to reduce the impact of the issue causing the feature degradation. Customers should see an improvement when loading views. Engineers will continuing to monitor the effectiveness of the mitigation.

  3. update

    Engineers are continuing to monitor the mitigation for reducing the errors during load a view, we expect to have the next update after business hours tomorrow August 7th.

  4. update

    We have seen some improvement to the environment, but we are aware that there is still impact to some sites using published data sources or composable data sources. Tableau engineers are continuing to work towards a solution to mitigate this impact.

  5. update

    We’ve implemented a solution to further reduce the impact of the degradation. Initial results indicate that the feature is working as expected. Engineers continue to monitor the situation closely until the next peak traffic period on Monday, when we will provide the next update.

  6. resolved

    We’ve confirmed that the solution implemented to mitigate the issue causing the feature degradation was successful. Engineers have observed that the service is now stable and have declared the incident resolved. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON