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Salesforce: Intermittent Login Errors: Core Service

Affected components: Core Service90 instances

Timeline of updates

1. update2026-07-06 19:33 UTC

   We have identified a recent deployment as the trigger for this issue and are actively rolling it back as part of our mitigation efforts to restore services. We'll provide an update in 60 minutes or sooner if additional information becomes available.

2. update2026-07-06 20:39 UTC

   The rollback is in progress. We're resolving configuration blocks affecting a portion of the remaining instances and continue to monitor for service restoration. We'll provide an update in 90 minutes or sooner if additional information becomes available.

3. update2026-07-06 22:13 UTC

   The rollback is continuing to progress. We'll provide another update upon completion of the rollback, or sooner if additional information becomes available.

4. update2026-07-07 00:04 UTC

   As of 23:35 UTC, July 3, 2026, we have completed the rollback across all impacted instances and validated remediation efforts. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the underlying cause, and preventative action to avoid a repeat in the future.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON