Salesforce: Mule Soft Feature Degradation: APIManager, Runtime Manager

Impact: minorStatus: resolvedStarted 2026-06-12 15:20 UTCResolved 2026-06-12 21:15 UTC (5.9 h)4 updatesSource: status.salesforce.com

Affected components: APIManagerRuntime Manager1 instance

Timeline of updates

update2026-06-12 16:47 UTC
Issue: We are aware of an issue affecting the Anypoint Management Center US that began on June 12 at 15:20 UTC. Impact: Customers in US production environments are experiencing an inability to list their applications in Runtime Manager within Anypoint Management Center US. Deployments to new API Omni Gateway (Flex) are also unavailable. Existing running applications are not impacted by this issue. We'll provide another update in 60 minutes or sooner if more information becomes available.
update2026-06-12 19:50 UTC
We have confirmed that all issues affecting the Anypoint Management Center US aside from API Manager alerts failing to trigger correctly have been resolved. We are continuing to investigate the API Manager Alerts and will provide another update in 60 minutes or sooner if more information becomes available.
update2026-06-12 21:13 UTC
The investigation into why API Manager alerts are not triggering as expected is ongoing, alongside active troubleshooting efforts. We will provide another update in 60 minutes or sooner if more information becomes available.
update2026-06-12 21:34 UTC
As of 21:15 UTC, the issue impacting Anypoint Management Center US has been resolved. We apologize for how you and your business may have been affected by this. We will perform a full investigation of the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.