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Salesforce: Mule Soft Feature Disruption: APIMocking Service

Affected components: APIMocking Service1 instance

Timeline of updates

1. update2026-03-23 19:06 UTC

   We're aware of an issue impacting the MuleSoft API mocking functionality in the EU Anypoint platform. As a result, customers are unable to mock APIs available on the Anypoint or Exchange asset platform. We are working to deploy a targeted fix to address this issue. We'll provide an update in 60 minutes or sooner if additional information becomes available.

2. update2026-03-23 19:34 UTC

   We are observing signs of recovery for the MuleSoft API mocking functionality as we continue to deploy the targeted fix. Some customers may see service restoration, while others may still experience issues while the deployment progresses. We remain focused on the remaining remediation steps to fully resolve the impact for all affected users. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

3. update2026-03-23 19:42 UTC

   Upon further investigation, the Salesforce Technology team has determined that the start time of impact is different than initially understood. We have now revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.

4. update2026-03-23 19:45 UTC

   As of 19:32 UTC, the issue impacting MuleSoft API mocking functionality in the EU Anypoint platform has been resolved. Following the deployment of a targeted fix to address a version mismatch that prevented service pods from initializing, and a period of monitoring to ensure service stability, we have confirmed that all services are performing normally. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON