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Salesforce: Intermittent Login Errors: Core Service

Affected components: Core Service6 instances

Timeline of updates

1. update2026-03-09 07:17 UTC

   We're aware of an issue impacting data operations within the platform for custom indexes. We've identified ‌a trigger and are exploring multiple paths to ‌resolution. We'll provide an update in 30 minutes or sooner if additional information becomes available

2. update2026-03-09 07:59 UTC

   We've identified the cause of the issue and prepared a targeted corrective action to restore normal functionality and are working to implement it. As a result of this issue, customers may experience failure when performing record insert, update, or delete operations in the impacted instances. We are continuing to monitor the situation and will provide the next update within 30 minutes or sooner as more information becomes available.

3. update2026-03-09 08:23 UTC

   We've begun implementing the corrective action to restore normal functionality and are observing positive signs of recovery. We continue to closely monitor the systems as the implementation progresses. We’ll provide the next update within 30 minutes or sooner as more information becomes available.

4. update2026-03-09 09:09 UTC

   The corrective action has been successfully implemented across the impacted instances, and normal functionality has been restored. System metrics and monitoring confirm that database operations are processing as expected. Customers should no longer experience failures when performing record insert, update, or delete operations. We apologize for any inconvenience this may have caused and thank you for your patience.

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON