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Salesforce change history: Cc Carts Unavailable: Core Service
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Cc Carts Unavailable: Core Service Salesforce reported a major Core Service outage blocking B2B Commerce on Core cart/checkout workflows in most sandbox environments because underlying API calls failed. Recorded from 2026-08-29 03:07 UTC to 2026-08-31 02:40 UTC (47 h 33 min), it was marked resolved; Salesforce validated a fix-forward and began a staggered rollout. | Major incident |