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Salesforce change history: Cc Storefront SAnd Or Business Manager Unavailable: B2 CCore

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187Major incident
When (UTC)ChangeKind
Major incident: Cc Storefront SAnd Or Business Manager Unavailable: B2 CCore
Salesforce reported a major outage of Storefront and Business Manager for a subset of B2C Commerce Cloud customers across 3 instances, from 2026-09-03 06:43 UTC to 2026-09-03 12:36 UTC (5 h 53 min). A misconfigured legacy setting disrupted application connectivity following a release; configuration corrections and application restarts restored access.
Major incident