OpenAI: Widespread feature degradation

Impact: majorStatus: resolvedStarted 2026-10-15 14:30 UTCResolved 2026-10-15 18:56 UTC (4.4 h)4 updatesSource: status.openai.com

Summary

OpenAI reported major, widespread feature degradation, including login and signup issues in ChatGPT iOS/Android apps, starting 2026-10-15 14:30 UTC and lasting 4 h 26 min. A mitigation was applied at 17:13 UTC, and all impacted services fully recovered by 2026-10-15 18:56 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Login

Timeline of updates

investigating2026-10-15 16:29 UTC
We are investigating an issue affecting logins and signups across all ChatGPT mobile applications. We will provide updates as we learn more.
investigating2026-10-15 16:35 UTC
We are investigating widespread feature degradation, including issues affecting logins and signups in the ChatGPT iOS/Android apps. We will provide updates as we learn more.
monitoring2026-10-15 17:13 UTC
We have applied the mitigation and are monitoring the recovery.
resolved2026-10-15 18:56 UTC
All impacted services have now fully recovered.

Rewindex changes for this incident

Major incident: Widespread feature degradation 2026-10-15 14:30 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). OpenAI profile · Recent OpenAI incidents · Markdown · JSON