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OpenAI: Overbilling for OpenAI-hosted containers in the Agent API

Timeline of updates

1. investigating2026-09-18 22:29 UTC

   We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.

2. investigating2026-09-18 23:22 UTC

   We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.

3. identified2026-09-19 01:08 UTC

   We are still implementing the mitigation.

4. monitoring2026-09-19 05:00 UTC

   We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.

5. resolved2026-09-19 07:52 UTC

   All impacted services have now fully recovered.

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). OpenAI profile · Recent OpenAI incidents · Markdown · JSON