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OpenAI: Delayed support responses

Impact: noneStatus: resolvedStarted Resolved (3.6 h)3 updatesSource: status.openai.com (opens in new tab)

Timeline of updates

  1. identified

    Some users are experiencing delayed responses from OpenAI Support by email and chat. We’re investigating and will share updates as we learn more.

  2. monitoring

    We have applied the mitigation and are monitoring the recovery. Some support responses by email and chat may still be delayed while we work through affected cases.

  3. resolved

    All impacted services have now fully recovered.

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). OpenAI profile · Recent OpenAI incidents · Markdown · JSON