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OpenAI: Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud

Affected components: File uploadsVoice modeConversationsImage GenerationCodex Web

Timeline of updates

1. investigating2026-09-04 07:00 UTC

   We are investigating the issue for the listed services.

2. monitoring2026-09-04 09:47 UTC

   We have applied the mitigation and are monitoring the recovery.

3. resolved2026-09-04 10:46 UTC

   All impacted services have now fully recovered.

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). OpenAI profile · Recent OpenAI incidents · Markdown · JSON