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OpenAI: Elevated Error Rates

Affected components: ConversationsConversationsConversationsImagesBatchChat CompletionsAudioFine-tuningRealtimeFilesFilesFilesEmbeddingsModerationsResponsesAgentAgentLoginCodex WebCodex WebConnectors/AppsConnectors/AppsCLICLIVS Code extensionVS Code extensionCodex APICodex APIChatGPT WorkChatGPT WorkChatGPT Work

Timeline of updates

1. investigating2026-07-23 15:36 UTC

   We are investigating the issue for the listed services.

2. identified2026-07-23 15:56 UTC

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

3. identified2026-07-23 16:08 UTC

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

4. identified2026-07-23 16:48 UTC

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation with the downstream infrastructure provider.

5. identified2026-07-23 17:36 UTC

   We are continuing to work on implementing a mitigation.

6. identified2026-07-23 17:58 UTC

   We are continuing to work on implementing a mitigation.

7. monitoring2026-07-23 18:50 UTC

   We have applied the mitigation and are monitoring the recovery.

8. investigating2026-07-23 19:37 UTC

   We are investigating the issue for the listed services.

9. monitoring2026-07-23 20:22 UTC

   We have applied the mitigation and are monitoring the recovery.

10. investigating2026-07-24 09:56 UTC

    We are investigating the issue for the listed services.

11. investigating2026-07-24 10:06 UTC

    We are investigating the issue for the listed services.

12. monitoring2026-07-24 11:34 UTC

    We have applied the mitigation and are monitoring the recovery.

13. resolved2026-07-24 19:33 UTC

    All impacted services have now fully recovered.

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). OpenAI profile · Recent OpenAI incidents · Markdown · JSON