OpenAI: Elevated errors for API image generation

Impact: majorStatus: resolvedStarted 2026-07-21 18:10 UTCResolved 2026-07-21 22:19 UTC (4.2 h)3 updatesSource: status.openai.com

Summary

API image generation requests experienced elevated error rates in a major-impact incident from 2026-07-21 18:10 UTC to 2026-07-21 22:19 UTC, lasting 4 h 9 min. OpenAI applied mitigations and confirmed full recovery, with error rates back to normal.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: ImagesImage Generation

Timeline of updates

investigating2026-07-21 19:33 UTC
We are investigating elevated error rates affecting image generation requests via the API. We are working to restore normal service.
monitoring2026-07-21 20:26 UTC
We have applied mitigations and are seeing error rates return to normal levels. We are monitoring the recovery.
resolved2026-07-21 22:19 UTC
Image generation functionality has fully recovered, and error rates have returned to normal levels.

Rewindex changes for this incident

Major incident: Elevated errors for API image generation 2026-07-21 18:10 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). OpenAI profile · Recent OpenAI incidents · Markdown · JSON