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Neon: High connection latency in US-East-1 Cell-1

Affected components: Database Connectivity

Timeline of updates

1. investigating2026-01-07 15:17 UTC

   Starting at approximately 13:55 UTC January 07, 2026, customers may experience failures or delays in database connectivity. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

2. monitoring2026-01-07 16:05 UTC

   Between 13:55 UTC and 15:45 UTC January 07, 2026, customers may have experienced failures or delays in database connectivity. The issue has been mitigated. We will continue to monitor the platform and will provide a final update in 1 hour.

3. resolved2026-01-07 16:31 UTC

   Between 13:55 UTC and 15:45 UTC January 07, 2026, customers may have experienced failures or delays in database connectivity. The issue has been fully resolved. All affected components are operating normally again.

Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab). Neon profile · Recent Neon incidents · Markdown · JSON