Companies / Mixpanel / incidents

Mixpanel: Elevated /import Delays for a subset of US Projects

Affected components: Data Ingestion - Ingestion API Availability (US)Ingestion API Availability (US)

Timeline of updates

1. identified2025-10-01 10:02 UTC

   We identified an issue beginning at 12:30 AM PST where /import requests experienced elevated delays. Engineering has applied a fix to scale up the system, and it is recovering, though delays may persist until normal processing is fully restored. We will provide an update once performance has returned to normal.

2. monitoring2025-10-01 11:55 UTC

   The Engineering team has released a fix for the issue, and we are currently monitoring. Imported events should now be processed normally, and all reports are expected to return to their usual state.

3. resolved2025-10-01 15:18 UTC

   The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delayed.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mixpanel profile · Recent Mixpanel incidents · Markdown · JSON