Companies / Mixpanel / incidents

Mixpanel: Delays with Integrations Syncs (Cohort Exports)

Affected components: Data Export

Timeline of updates

1. investigating2026-01-30 18:39 UTC

   We are currently experiencing delays with Cohort Syncs to external destinations, including custom webhooks and engagement platforms. Our team is investigating the issue and actively working on a resolution. We sincerely apologize for the inconvenience and thank you for your kind understanding. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>

2. monitoring2026-01-30 20:05 UTC

   A fix has been implemented, and we are monitoring the results. Recurring cohort syncs should resume on the next scheduled run with no additional action required.

3. monitoring2026-01-30 22:14 UTC

   We are continuing to monitor for further issues. We have identified that a subset of Cohort Syncs are still experiencing delays and are working to resolve these remaining cases.

4. monitoring2026-01-31 01:48 UTC

   Additional fixes have been implemented. We are continuing to monitor for any further issues.

5. resolved2026-01-31 02:41 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mixpanel profile · Recent Mixpanel incidents · Markdown · JSON