Companies / Mixpanel / incidents

Mixpanel: Query API Degraded Performance

Affected components: Application Availability - Application Availability (US)Application Availability (US)Application Availability - Application Availability (EU)Application Availability (EU)Application Availability - Application Availability (IN)Application Availability (IN)

Timeline of updates

1. investigating2026-06-29 19:47 UTC

   Mixpanel is experiencing degraded performance with our Query API, including increased latency. You may see slow-loading reports or query errors. We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

2. identified2026-06-29 21:04 UTC

   The issue has been identified and a fix is being implemented.

3. identified2026-06-29 22:42 UTC

   Query latency has stabilized, though our team continues to investigate the underlying cause of the degraded performance. We will continue to post updates as our investigation progresses. Thank you for your patience.

4. monitoring2026-06-30 02:15 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved2026-06-30 03:30 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mixpanel profile · Recent Mixpanel incidents · Markdown · JSON