Companies / Mixpanel / incidents

Mixpanel: Data Volume Monitoring degraded performance

Affected components: Application Availability - Application Availability (US)Application Availability (US)

Timeline of updates

1. investigating2026-05-12 17:17 UTC

   We are currently investigating an issue that leads to degraded performance of Data Volume Monitoring in a subset of US-based projects. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support (https://mixpanel.com/get-support).

2. identified2026-05-12 17:46 UTC

   An upstream service provider outage is causing this issue. We are deploying a fix to mitigate the disruption.

3. monitoring2026-05-12 19:59 UTC

   A fix has been implemented, and we are monitoring the result.

4. resolved2026-05-12 21:14 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mixpanel profile · Recent Mixpanel incidents · Markdown · JSON