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Mapbox: Increased Searchbox latency for eu-west-1 P95

Affected components: Search

Timeline of updates

1. investigating2025-05-13 23:59 UTC

   We are currently investigating this issue.

2. identified2025-05-14 00:54 UTC

   Bottleneck has been identified. We are increasing the capacity of the Search Box system

3. monitoring2025-05-14 02:28 UTC

   Latency Anomaly mitigation is in-place. Latency is back to normal.

4. monitoring2025-05-14 05:51 UTC

   Another correction/Hot fix was applied to reduce the load.

5. resolved2025-05-14 08:39 UTC

   After last correction latency is back to normal. Incident report will be shared soon.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mapbox profile · Recent Mapbox incidents · Markdown · JSON