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Make: Google SSO not working

Affected components: us1.make.comWebsite - us1.make.comus1.make.celonis.comWebsite - us1.make.celonis.commake.comWebsite - make.comeu1.make.celonis.comWebsite - eu1.make.celonis.comeu1.make.comWebsite - eu1.make.comeu2.make.comWebsite - eu2.make.comus2.make.comWebsite - us2.make.com

Timeline of updates

1. identified2025-12-17 18:15 UTC

   We are investigating issues related to Google SSO login. If you are facing issues logging in with SSO or social logins such as "Log in with Google", you can get immediate access by clicking "Forgot password?" to define a password and log in with your email until this is resolved. We are currently working on the issue resolution.

2. identified2025-12-17 21:03 UTC

   Issue has been identified and we are currently working on a recovery.

3. monitoring2025-12-17 21:54 UTC

   We had an issue associating users with their corresponding Google SSO IDs, which prevented users from signing in with Google from about 19:15 CET to 22:50 CET. We initially thought it could be a widespread issue with SSO, but concluded only Google was affected. We have now corrected the account associations and you should be able to sign in with Google again. It's possible that accounts created in the 20 minutes leading up to this issue were not properly associated, so if you are still affected, please reach out to our support team so we can link them manually

4. resolved2025-12-17 22:15 UTC

   Our logs and monitoring verify that the issue is now resolved.

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