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Make: Degradation on us1.make.celonis.com

Impact: majorStatus: resolvedStarted Resolved (3.9 h)6 updatesSource: stspg.io (opens in new tab)
Summary

Make reported a major degradation on us1.make.celonis.com affecting scenario executions, webhook processing, and platform access. It started at 2026-09-18 13:36 UTC and was resolved at 2026-09-18 17:32 UTC, lasting 3 h 56 min; corrective actions stabilized the platform, but no specific cause was disclosed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Responsive Webhooks - us1.make.celonis.comus1.make.celonis.comus1.make.celonis.comWebsite - us1.make.celonis.comScenario Executions - us1.make.celonis.comus1.make.celonis.comApps - us1.make.celonis.comus1.make.celonis.com

Timeline of updates

  1. investigating

    We are investigating an issue affecting the us1.make.celonis.com region. Users may experience instability with scenario executions, webhook processing, and overall platform access. Our engineering team is actively working to restore stability, and we will share another update within the next hour

  2. identified

    Update: We have identified the root cause of the issue and our engineering team is actively working on a resolution. Further updates will be provided as progress is made..

  3. identified

    Update: Investigation is still ongoing. Our team is actively analyzing the issue to determine the root cause, and we will share further details as soon as more information becomes available.

  4. identified

    Investigation still ongoing. We are actively working to isolate the issue and will provide another update shortly.

  5. monitoring

    Update: Corrective actions have been applied, and the situation has stabilized. We are actively monitoring the platform to ensure full performance and recovery. We will continue to provide updates as we observe system behavior.

  6. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Make profile · Recent Make incidents · Markdown · JSON