Companies / Linode (Akamai) / incidents

Linode (Akamai): Service Issue - Cloud Manager and API

Affected components: Cloud Manager and API

Timeline of updates

1. identified2026-10-09 03:43 UTC

   Our team has identified the issue affecting Cloud Manager logins, where customers may not receive verification codes in some scenarios. We are working quickly to implement a fix and will provide an update as soon as the solution is in place.

2. monitoring2026-10-09 05:23 UTC

   At this time we have been able to correct the issue affecting the Cloud Manager logins. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to receive verification codes please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a>, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

3. resolved2026-10-13 08:03 UTC

   We haven't observed any additional issues with the Cloud Manager logins, and will now consider this incident resolved. If you continue to experience issues receiving verification codes, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Linode (Akamai) profile · Recent Linode (Akamai) incidents · Markdown · JSON