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Lever: Lever Reporting Delays - Resolved

Impact: minorStatus: resolvedStarted Resolved (6.2 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: Global Data Center - LeverTRM - Visual InsightsVisual Insights

Timeline of updates

  1. investigating

    We are investigating an issue affecting the availability of reporting data. Users may experience delays in getting up-to-date reporting data, specifically related to profile cards. Start time: Approximately 4 am EST Next update: 10 am EST or sooner.

  2. identified

    We have identified the root cause affecting the delay of data related top profile cards. Mitigation is currently in progress. Next update: 10:30 am EST or sooner.

  3. monitoring

    Mitigation steps have been applied and service functionality is returning to normal and processing of delayed data should be complete within the next 2 hours. We are monitoring for continued performance and stability. Next update: 12 pm EST or upon full resolution.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident has been resolved. Impact Summary: Users may have experienced delays in getting up-to-date reporting data, specifically related to profile cards. Incident Duration: Started at approximately 4 am EST and resolution confirmed at 9 am EST An RCA will be provided within 7-10 business days

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Lever profile · Recent Lever incidents · Markdown · JSON