Companies / LaunchDarkly / incidents
LaunchDarkly: Browser SDKs are unable to connect to LaunchDarkly
Timeline of updates
- resolved
Between 1:08 PM UTC (6:08 AM PT) and 4:25 PM UTC (9:25 AM PT) on Tuesday, May 27, 2025, customers may have experienced issues with their browser SDKs connecting to the Flag Delivery Network's polling services. This time window represents the outer bounds of potential impact; each customer's actual impact may vary depending on the cache expiry of their environment data. Customers who have implemented their own caching mechanisms outside of LaunchDarkly's SDKs may have had additional recovery time. We resolved the issue and impacted services have returned to normal operation.
From LaunchDarkly’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.launchdarkly.com (opens in new tab). LaunchDarkly profile · Recent LaunchDarkly incidents · Markdown · JSON