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LaunchDarkly: LaunchDarkly.com and LaunchDarkly.com/docs unavailable for some

Impact: minorStatus: resolvedStarted Resolved (5.8 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: Website (launchdarkly.com)Websites (non-core functionality) - Website (launchdarkly.com)Docs (launchdarkly.com/docs)Websites (non-core functionality) - Docs (launchdarkly.com/docs)

Timeline of updates

  1. identified

    LaunchDarkly web application and flag delivery unaffected, but documentation and LaunchDarkly.com are unavailable for some users. A fix is on the way.

  2. monitoring

    A fix has been implemented and monitoring the results.

  3. monitoring

    Incident seems to be resolved for the majority of users, however, we are continuing to see some issues for in the San Jose and Los Angeles region. We're working to remediate for these regions.

  4. monitoring

    We've identified the source of the problem for areas that were still seeing issues with the LaunchDarkly.com and docs and have a solution in place. We are now monitoring to ensure everything is resolved.

  5. resolved

    We're now seeing restored access in the affected regions.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). LaunchDarkly profile · Recent LaunchDarkly incidents · Markdown · JSON