Companies / LaunchDarkly / incidents

LaunchDarkly: High volume of error alerts related to flag delivery network.

Impact: majorStatus: resolvedStarted Resolved (51 min)4 updatesSource: stspg.io (opens in new tab)
Summary

LaunchDarkly reported a major outage affecting login and UI/API responsiveness, starting 2026-07-06 20:30 UTC and lasting 51 min until resolution at 2026-07-06 21:21 UTC. The vendor identified a root cause relating to flag delivery, rolled out a fix, and confirmed all error rates had normalized.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Feature management (core functionality) - Flag targetingFlag Delivery Network (core functionality) - Server-side streaming APIServer-side streaming APIAuthenticationGlobal (core functionality) - AuthenticationGlobal (core functionality) - Web app (app.launchdarkly.com)Web app (app.launchdarkly.com)Feature management (core functionality) - Feature workflows

Timeline of updates

  1. investigating

    At 13:21 Pacific Time, we experienced a high volume of error alerts affecting users' ability to interact with the LaunchDarkly application including logging in and UI / API responsiveness. We quickly identified the root cause relating to flag delivery. We are expecting errors decreasing now.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    We have rolled out a fix and error rates are returning to normal

  4. resolved

    All error rates have normalized.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). LaunchDarkly profile · Recent LaunchDarkly incidents · Markdown · JSON