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LaunchDarkly: Elevated Streaming Errors in Europe

Impact: minorStatus: resolvedStarted Resolved (6.1 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: Flag Delivery Network (core functionality) - Server-side streaming APIServer-side streaming API

Timeline of updates

  1. investigating

    We are investigating elevated error rates for streaming initialization in the Europe region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.

  2. identified

    We're identified an infrastructure issue causing elevated error rates and are working on a fix.

  3. identified

    We're continuing to address the root cause of the elevated error rate. Server SDKs may require additional time to initialize while requests are retried.

  4. monitoring

    We've implemented a fix and have mitigated impact as of 8:35am PT. Streaming SDKs should be able to connect successfully at this time.

  5. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). LaunchDarkly profile · Recent LaunchDarkly incidents · Markdown · JSON