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HubSpot: Facebook integration functionality is unavailable for some users
Timeline of updates
- resolved
HubSpot functionality has been restored. This outage impacted HubSpot's integrations with Facebook and Instagram, including HubSpot's Social, Ads and Conversations apps. * Impact on Social app: most social posts scheduled to publish during this time have failed and are available in the "Unsuccessful" link under the Social Publishing tab. * Impact on Ads app: contact tracking on Facebook ads created during this time may not have been applied and Facebook pixels may not have recorded website visits. HubSpot contact tracking, lead syncing and audience syncing are recovering and there should be minimal long-term impact for customers. * Impact on Conversations app: customers using the beta Facebook Messenger integration in Conversations are advised to check their page’s inbox within Facebook to review whether any incoming messages received during the outage require a response. We are still actively monitoring as Facebook continues to report a partial outage: https://developers.facebook.com/status/dashboard/
From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.hubspot.com (opens in new tab). HubSpot profile · Recent HubSpot incidents · Markdown · JSON