Companies / Grammarly / incidents

Grammarly: We're experiencing a service interruption

Impact: criticalStatus: resolvedStarted Resolved (1.1 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Grammarly reported a critical service interruption affecting Grammarly Editor, with some users unable to log in or create accounts and slower loading. The incident ran from 2025-01-23 14:41 UTC to 2025-01-23 15:48 UTC, lasting 1 h 7 min. Grammarly implemented a fix and confirmed service was back to normal.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Grammarly Editor

Timeline of updates

  1. investigating

    We’re investigating reports of issues that affect our service. We apologize for any inconvenience and will provide updates as they become available.

  2. investigating

    We are currently experiencing service interruptions. Some users may have difficulty logging in or creating accounts, and Grammarly may be slower to load than usual. Please rest assured that our team is actively investigating the issue, and we will provide updates as they become available.

  3. monitoring

    We’ve implemented a fix for this issue, and the service is back to normal. We plan to monitor it for a short while to ensure that no further interruptions ensue.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    We’ve implemented a fix and confirmed that the issue is resolved. The service is back to normal. We apologize for the interruption!

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grammarly profile · Recent Grammarly incidents · Markdown · JSON