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GitLab: Duo Agent Platform Flows not working for some projects

Affected components: GitLab Duo

Timeline of updates

1. investigating2026-06-04 16:05 UTC

   We are investigating an issue where Duo Agent Platform Flows, including Duo Code Review, are not working on some projects. See issue for more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

2. identified2026-06-04 16:23 UTC

   We have identified the root cause of the recent Duo Agent Platform Flow failures and are deploying a fix. Customers should begin seeing improvements as the deployment completes. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

3. identified2026-06-04 16:52 UTC

   We have merged a fix for the Duo Agent Platform Flow failures and it is awaiting deployment. Deployment is expected to take several hours. We will share our next update once the deployment is complete. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

4. monitoring2026-06-05 05:37 UTC

   Error rates have decreased significantly following the fix. We are continuing to monitor the situation. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

5. resolved2026-06-05 07:51 UTC

   This issue has been resolved and error rates have returned to normal. For more info: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22251

Impact, status and times are the vendor’s own, as last archived. View on status.gitlab.com (opens in new tab). GitLab profile · Recent GitLab incidents · Markdown · JSON