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GitHub Copilot: Incident with Copilot AI Model Providers

Impact: criticalStatus: resolvedStarted Resolved (2.1 h)5 updatesSource: stspg.io (opens in new tab)
Summary

GitHub reported a critical degradation affecting Kimi K3 in Copilot products and IDE surfaces, with elevated error rates; no other models were impacted. The incident started at 2026-08-27 10:04 UTC and was resolved at 2026-08-27 12:12 UTC, lasting 2 h 8 min. GitHub attributed it to an upstream provider issue, resolved through the provider’s mitigation.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Copilot AI Model Providers

Timeline of updates

  1. investigating

    We are investigating reports of degraded availability for Copilot AI Model Providers

  2. investigating

    We are experiencing degraded availability for the Kimi K3 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.

  3. investigating

    Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.

  4. investigating

    The issues with our upstream model provider have been mitigated, and Kimi K3 is once again available in Copilot products and IDE surfaces.<br />We will continue monitoring to ensure stability.

  5. resolved

    On August 27th, 2026, between approximately 09:20 and 12:14 UTC, the Copilot service experienced a degradation of the Kimi K3 model due to an issue with our upstream provider. Users encountered elevated error rates when using Kimi K3. No other models were impacted. <br /><br />The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). GitHub Copilot profile · Recent GitHub Copilot incidents · Markdown · JSON