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Firebolt: Firebolt V2 UI Experiencing Outage

Impact: majorStatus: resolvedStarted Resolved (1.1 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Firebolt V2 UI access was down in a major incident starting 2025-01-31 00:23 UTC, resolved at 2025-01-31 01:29 UTC; the recorded duration was 1 h 5 min. Programmatic access could also be affected if a user token expired. Firebolt reported full operation restored at 01:15 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: APIFirebolt Components - APIFirebolt Components - Web ApplicationWeb Application

Timeline of updates

  1. investigating

    Access to Firebolt V2 via the UI is temporarily down, and we are actively investigating. All other operations and access to Firebolt data are unaffected (programmatic access through SDKs and connectors, for example).

  2. investigating

    We are continuing to investigate the UI access issue. It is possible that programmatic access may be impacted should a user token expire.

  3. investigating

    Firebolt V2 UI and possible programmatic access issues have been resolved. Full operation has been restored.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON