DigitalOcean: GradientAI: Agent Platform Playground Interaction Errors

Impact: majorStatus: resolvedStarted 2026-05-12 10:50 UTCResolved 2026-05-12 11:37 UTC (47 min)5 updatesSource: stspg.io

Summary

DigitalOcean reported a major GradientAI Agent Platform Playground outage: all agent interactions could return “Something went wrong,” while API endpoints remained unaffected. The incident started at 2026-05-12 10:50 UTC and was resolved at 2026-05-12 11:37 UTC, lasting 47 min. A fix was applied and normal service restored; the cause was not disclosed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Agent RuntimeGradient AI

Timeline of updates

investigating2026-05-12 10:24 UTC
We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to identify the cause and will provide an update as soon as more information is available.
identified2026-05-12 10:50 UTC
We have identified the cause of the issue affecting the GradientAI Agent Platform Playground. Our engineering team is implementing a fix, and we will provide another update as soon as it is available.
identified2026-05-12 11:14 UTC
A fix has been applied for the issue affecting the GradientAI Agent Platform Playground, and we are observing recovery in service behavior.
monitoring2026-05-12 11:36 UTC
We have applied a fix for the issue affecting the GradientAI Agent Platform Playground and are monitoring the service to ensure continued stability. At this time, we are no longer observing new reports related to this issue.
resolved2026-05-12 11:37 UTC
The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.

Rewindex changes for this incident

Major incident: GradientAI: Agent Platform Playground Interaction Errors 2026-05-12 10:50 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). DigitalOcean profile · Recent DigitalOcean incidents · Markdown · JSON