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DigitalOcean: Intermittent 500 Errors on Serverless/GenAI Inference API

Affected components: Agentic Inference Cloud - InferenceInference

Timeline of updates

1. investigating2026-06-16 22:00 UTC

   We are actively investigating an issue causing elevated HTTP 500 error rates for customers utilizing our Serverless/GenAI Inference API. Customer Impact: Customers making calls to the inference API—specifically targeting /v1/* endpoints—will experience intermittent HTTP 500 errors and failed requests.

2. monitoring2026-06-16 23:29 UTC

   Our engineering teams have successfully begun implementing mitigation steps to resolve the connectivity issues affecting the inference API. We will provide another update once the API has fully recovered and error rates return to normal.

3. resolved2026-06-17 00:29 UTC

   The connectivity issues affecting our Serverless/GenAI Inference API have been fully resolved. Our engineering teams successfully completed the connectivity restoration. All systems should be functioning normally, and the endpoint should be fully operational.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). DigitalOcean profile · Recent DigitalOcean incidents · Markdown · JSON