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dbt Labs: dbt Platform not responding

Impact: criticalStatus: resolvedStarted Resolved (1.5 h)4 updatesSource: status.getdbt.com (opens in new tab)
Summary

dbt Labs reported a critical outage in US Cell 1 GCP, with increased API errors and loss of access to dbt; its final update said all services were down. The incident started at 2026-09-04 14:20 UTC and was resolved at 2026-09-04 15:51 UTC (1 h 31 min). The vendor said it implemented measures to prevent recurrence.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: 01JRKCJTBQ1RY4B0JJ4322XX1F01JRKCJTBQ1RY4B0JJ4322XX1F01JRKCJTBRBYD5PZWX0DSDDCVP01JRKCJTBRBYD5PZWX0DSDDCVP01JRKCJTBRSS3842ZKCX42E0C601JRKCJTBRSS3842ZKCX42E0C601JRKCJTBS8F0JY15DC43B4QGQ01JRKCJTBS8F0JY15DC43B4QGQ01JRKCJTBSJDQA2SECTV7GE3BT01JRKCJTBSJDQA2SECTV7GE3BT01JRKCJTC0G2QE2JGCXH4J9TMZ01JRKCJTC0G2QE2JGCXH4J9TMZ01JRKCJTC2FSGQQZQBZHCSX8BB01JRKCJTC2FSGQQZQBZHCSX8BB01JRKCJTC2VDYC8QT70W8K3EEP01JRKCJTC2VDYC8QT70W8K3EEP01JRKCJTC3DRF4RDE93M8FRR8K01JRKCJTC3DRF4RDE93M8FRR8K

Timeline of updates

  1. investigating

    We're investigating an issue with the dbt Platform that is causing increased API errors in the US Cell 1 GCP instance impacting multiple components and access to dbt anytime after 10:00 AM Eastern. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.

  2. investigating

    The dbt Platform in US Cell 1 GCP has recovered and all services are returning to normal state. We are continuing to investigate into the loss of availability of this instance and will provide updates as soon as more information becomes available.

  3. investigating

    We are continuing to investigate. All dbt services have recovered and should be running as expected. Please contact Support at support@getdbt.com "support@getdbt.com": mailto:support@getdbt.com if you continue to experience issues.

  4. resolved

    The issue has been resolved, and all affected systems are functioning normally as of 11:30 AM Eastern. Between 9:50 AM Eastern and 10:30 AM Eastern an issue with the dbt Platform resulted in users being unable to access dbt and all services were down during this time. We have put measures in place to prevent a recurrence and the dbt Platform has returned to normal. Please contact Support via email support@getdbt.com "support@getdbt.com": http://support@getdbt.com if you continue to experience delays and are unsure of the root cause.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.getdbt.com (opens in new tab). dbt Labs profile · Recent dbt Labs incidents · Markdown · JSON