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Datadog: Real user monitoring, distribution and custom processes metrics delayed

Impact: minorStatus: resolvedStarted Resolved (1.8 h)6 updatesSource: stspg.io (opens in new tab)

Affected components: Metrics and Infra MonitoringMonitorsRUM

Timeline of updates

  1. investigating

    We are currently investigating an issue delaying the ingestion of Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics for some customers. As a result, some users may see delays or gaps in RUM, custom process, and distribution metrics. To prevent false alerts caused by delayed data, affected monitors will not notify and will automatically resume once current data is available. All other monitors will operate normally. No data has been lost. We will provide further updates as the situation progresses.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. identified

    The RUM delays have been resolved. We're continuing to mitigate the issues on distribution metrics.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Datadog profile · Recent Datadog incidents · Markdown · JSON