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Coralogix: DataPrime queries degraded performance on all environments

Affected components: AP3 - UI - ExploreUI - ExploreUI - ExploreUS2 - UI - ExploreAP2 - UI - DashboardsUI - DashboardsEU1 - UI - ExploreUI - ExploreAP3 - UI - DashboardsUI - DashboardsUI - ExploreUS1 - UI - ExploreUI - DashboardsUS2 - UI - DashboardsEU2 - UI - ExploreUI - ExploreUI - DashboardsUS1 - UI - DashboardsAP2 - UI - ExploreUI - ExploreAP1 - UI - DashboardsUI - DashboardsAP1 - UI - ExploreUI - ExploreEU1 - UI - DashboardsUI - DashboardsEU2 - UI - DashboardsUI - Dashboards

Timeline of updates

1. investigating2026-03-26 14:05 UTC

   We are currently investigating elevated error rates in our DataPrime query engine across all regions. This may result in intermittent behavior of slower query performance or query failures when viewing dashboards and exploring data. We are sorry for this inconvenience and updates will follow as soon as available.

2. identified2026-03-26 14:16 UTC

   Our engineering team has identified the issue and is currently implementing a fix. We will provide further updates on the status as they become available.

3. identified2026-03-26 14:32 UTC

   Following further investigation, we have identified that users may experience errors only for some DataPrime queries that include the time period between 13:05 and 14:00 UTC. For all other time ranges, DataPrime queries should operate normally. Our R&D teams are actively working on implementing a fix, and we will share updates as soon as they become available.

4. monitoring2026-03-26 15:29 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved2026-03-26 15:46 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Coralogix profile · Recent Coralogix incidents · Markdown · JSON