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Confluent: Confluent Cloud Service Outage

Impact: majorStatus: resolvedStarted Resolved (3.3 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Confluent reported a major Confluent Cloud outage starting 2026-02-03 21:33 UTC, resolved 2026-02-04 00:48 UTC (3 h 14 min). A networking configuration change in us-west-2 caused intermittent client connectivity and disruptions affecting Kafka, Flink, Metrics API, Logging, Provisioning, and Authentication; Confluent reverted the change and reported normal operations.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Confluent Cloud

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    We’ve identified the cause of the connection issues and are reverting a recent configuration change. Service stability is improving as the rollback progresses. We’ll continue monitoring and provide an update once all services are confirmed restored.

  3. monitoring

    Confluent has identified the cause of the issue and reverted the related configuration change. During the incident, some Kafka clusters experienced intermittent connectivity issues, and some control plane services, including metrics, logging, authentication, and new cluster provisioning, were briefly impacted. The issue has been mitigated, services are stable, and we continue to monitor.

  4. resolved

    The issue has been resolved and services are operating normally. The root cause was a networking configuration change in the us-west-2 region that caused client connection issues starting at approximately 21:33 UTC, resulting in intermittent service disruption across several Confluent Cloud services, including Kafka, Flink, Metrics API, Logging, Provisioning, and Authentication. The change was reverted, and as of 00:20 UTC, services have been fully restored.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Confluent profile · Recent Confluent incidents · Markdown · JSON