Confluent: Experiencing high error rate in AZURE in West Europe region

Impact: majorStatus: resolvedStarted 2026-10-09 23:03 UTCResolved 2026-10-10 09:36 UTC (11 h)12 updatesSource: stspg.io

Summary

Confluent Cloud experienced elevated error rates and degraded performance in Azure West Europe, with major impact. The incident started at 2026-10-09 23:03 UTC and was resolved at 2026-10-10 09:36 UTC, lasting 10 h 33 min; Azure identified the issue, and a fix was implemented.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Confluent Cloud

Timeline of updates

investigating2026-10-09 13:34 UTC
Users in West Europe region of Azure could face elevated error rates and experience degraded performance. We are currently investigating the issue and attempting to mitigate or provide a work-around.
identified2026-10-09 16:46 UTC
Azure has identified the issue and recovery actions are underway
identified2026-10-09 19:10 UTC
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 20:00 UTC, or sooner, as updates are available.
identified2026-10-09 20:02 UTC
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 21:00 UTC, or sooner, as updates are available.
identified2026-10-09 21:07 UTC
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 22:00 UTC, or sooner, as updates are available.
identified2026-10-09 22:04 UTC
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 23:00 UTC, or sooner, as updates are available.
identified2026-10-09 23:03 UTC
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 00:00 UTC, or sooner, as updates are available.
identified2026-10-10 00:12 UTC
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 01:00 UTC, or sooner, as updates are available.
identified2026-10-10 02:12 UTC
Confluent is continuing to work with Azure on recovery for a small number of affected clusters. Azure has not provided Confluent with a specific ETA for resolution. Our next update will be posted by 03:00 UTC, or sooner, as updates are available.
identified2026-10-10 04:15 UTC
Confluent continues to work closely with Azure, and we are seeing recovery across a number of affected clusters. Azure has not yet provided a specific ETA for full resolution. We will continue to provide updates as more information becomes available.
monitoring2026-10-10 08:47 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-10-10 09:36 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Experiencing high error rate in AZURE in West Europe region 2026-10-09 23:03 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Confluent profile · Recent Confluent incidents · Markdown · JSON