Companies / Cloudsmith / incidents

Cloudsmith: Intermittent Issue pushing NuGet packages

Timeline of updates

1. investigating2026-10-05 06:19 UTC

   We're looking into an intermittent issue with pushing NuGet packages. Engineering is currently investigating

2. identified2026-10-05 06:26 UTC

   We have identified the cause of intermittent failures when pushing NuGet packages for customers in Europe (eu-west-1), affecting some package uploads since approximately 12:00 UTC on 3 October. Pulling and downloading packages is unaffected, as are all other package formats. We are rolling back the change responsible. Retrying a failed push may succeed in the meantime.

3. identified2026-10-05 06:44 UTC

   We are continuing to apply the change needed to restore normal NuGet package update for customers in Europe (eu-west-1). Pulling and downloading packages remains unaffected.

4. identified2026-10-05 07:13 UTC

   Work to restore normal NuGet package pushes for customers in Europe (eu-west-1) is still in progress. We will confirm here as soon as the service operations return to normal.

5. monitoring2026-10-05 07:34 UTC

   Between approximately 12:00 UTC on 3 October and 07:30 UTC, customers in Europe (eu-west-1) experienced intermittent failures when pushing NuGet packages. We have applied a change to the affected service and confirmed that package pushes have returned to normal. Pulling and downloading packages was unaffected throughout, as were all other package formats.

6. monitoring2026-10-05 07:55 UTC

   Most customers in Europe (eu-west-1) can now push NuGet packages normally, and we are monitoring to confirm. A small number of customers may still see intermittent push failures, and work to restore those is ongoing.

7. monitoring2026-10-05 08:14 UTC

   We are monitoring NuGet package pushes in Europe (eu-west-1) following the changes applied earlier. Pushes are completing normally for most customers, and we are continuing to verify the remaining cases.

8. resolved2026-10-05 08:30 UTC

   This incident is now resolved. Between approximately 12:00 UTC on 3 October and 07:30 UTC on 5 October, customers in Europe (eu-west-1) experienced intermittent failures when pushing NuGet packages. We have applied changes to the affected services and confirmed that package pushes have returned to normal. Pulling and downloading packages was unaffected throughout, as were all other package formats.

Impact, status and times are the vendor’s own, as last archived. Cloudsmith profile · Recent Cloudsmith incidents · Markdown · JSON