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Claude: Issues when using Claude 3.5 Haiku with vision

Impact: majorStatus: resolvedStarted Resolved (1.7 h)1 updateSource: status.claude.com (opens in new tab)

Timeline of updates

  1. resolved

    From 18:00 UTC on April 8 through 20:15 UTC on April 10, some requests to 3.5 Haiku experienced an issue where images failed to be viewed by the model. This issue has now been resolved.

From Claude’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.claude.com (opens in new tab). Claude profile · Recent Claude incidents · Markdown · JSON