ChatGPT: Issues with login, signup, and ads

Impact: majorStatus: resolvedStarted 2026-10-01 18:46 UTCResolved 2026-10-01 19:39 UTC (53 min)5 updatesSource: status.openai.com

Summary

ChatGPT reported a major outage affecting login, signup, and ads from 2026-10-01 18:46 UTC to 2026-10-01 19:39 UTC, lasting 53 min. A mitigation was applied at 19:26 UTC, and all impacted services fully recovered by resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: LoginAds ManagerAds API

Timeline of updates

investigating2026-10-01 18:46 UTC
We are investigating an issue affecting login and signup. We will share further updates as we learn more.
investigating2026-10-01 19:06 UTC
We are investigating issues affecting login, signup, and ads
identified2026-10-01 19:17 UTC
We have identified that users are experiencing login issues for the impacted services. We are working on implementing a mitigation.
monitoring2026-10-01 19:26 UTC
We have applied the mitigation and are monitoring the recovery.
resolved2026-10-01 19:39 UTC
All impacted services have now fully recovered.

Rewindex changes for this incident

Major incident: Issues with login, signup, and ads 2026-10-01 18:46 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). ChatGPT profile · Recent ChatGPT incidents · Markdown · JSON