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Bitbucket: Intermittent reliability issue with Bitbucket Cloud

Affected components: Git via HTTPSWebsiteAPIGit via SSHPipelines

Timeline of updates

1. investigating2026-09-11 06:31 UTC

   Bitbucket Cloud is experiencing an intermittent reliability issue affecting some users. The issue is impacting pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may see pages fail to load, time out, or continue spinning without completing. We will provide further updates within an hour, or sooner if we have significant progress to share.

2. monitoring2026-09-11 07:27 UTC

   We have identified the root cause of this incident and taken corrective steps to address it, with some improvements observed. We continue to monitor the situation to ensure stability.

3. resolved2026-09-11 08:00 UTC

   On September 11 2026, between 5:30 UTC and 6:45 UTC, users experienced intermittent reliability issue that affected pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may have also seen pages fail to load and timed out. The issue is now resolved and services have been restored to normal operation for all the affected customers.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Bitbucket profile · Recent Bitbucket incidents · Markdown · JSON