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Amplitude: Shared Embeds and Public Links Unavailable

Impact: majorStatus: resolvedStarted Resolved (33 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Amplitude reported a major outage: shared embeds and public dashboard/chart links displayed blank pages between 00:24 UTC Jul 9 and 08:50 UTC. The incident started at 2026-07-09 09:12 UTC and resolved at 2026-07-09 09:45 UTC (33 min). Rolling back the affected service restored rendering; no data was lost and no customer action was needed.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Analytics - Web ReportingWeb Reporting

Timeline of updates

  1. monitoring

    Between 2026-07-08 5:24 PM PT (00:24 UTC Jul 9) and 2026-07-09 1:50 AM PT (08:50 UTC), shared embeds and public dashboard/chart links displayed blank pages. Customers accessing shared Amplitude content via embed URLs or public links were unable to view charts during this window. We identified the cause and mitigated by rolling back the affected service. Shared embeds and public links are rendering normally again. No data was lost and no customer action is needed. We are monitoring stability and will post a final update by 3:00 AM PT (10:00 UTC).

  2. resolved

    This incident is resolved. Shared embeds and public links have been stable since 1:50 AM PT (08:50 UTC), and we have verified affected links render normally. A permanent fix ships later today. No data was lost and no customer action is needed.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Amplitude profile · Recent Amplitude incidents · Markdown · JSON