Companies / Amplitude / incidents
Amplitude: Chart Slowness
Timeline of updates
- resolved
On 7/31/2023 our query service was experiencing slowness from 1:30am PT to 5:30am PT for some customers. The system recovered at 5:30am and typical chart latency was restored. a) Our ingestion systems were working as expected and we were not losing any data. b) Around 25% of our customers were impacted. c) Impacted customers experienced slow loading times or errors when loading Amplitude web pages. We are actively investigating the issue and will provide an update once the root cause is identified.
From Amplitude’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.amplitude.com (opens in new tab). Amplitude profile · Recent Amplitude incidents · Markdown · JSON