Companies / 1Password / incidents

1Password: Events API and Reporting Delays

Affected components: Events API and ReportingUSA/Global - Events API and Reporting

Timeline of updates

1. investigating2025-07-21 14:57 UTC

   Our engineering and product teams are aware of reporting delays regarding the Events API. The data is still being collected but is not currently being reported on.

2. investigating2025-07-21 15:26 UTC

   Our teams are continuing to investigate this issue.

3. identified2025-07-21 16:42 UTC

   Our engineering team has identified the root cause and is actively working on a resolution. In the meantime, customers may continue to experience delays in event delivery.

4. identified2025-07-21 18:04 UTC

   We are continuing to work on a fix for this issue.

5. monitoring2025-07-21 19:29 UTC

   Our engineering team has mitigated the issue, and all events should now be returned properly.

6. monitoring2025-07-23 02:17 UTC

   The original issue remains mitigated. Our engineering team is continuing to address the root cause.

7. resolved2025-07-24 17:23 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). 1Password profile · Recent 1Password incidents · Markdown · JSON