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1Password: Intermittent Performance Issues

Impact: minorStatus: resolvedStarted Resolved (2.5 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Command Line Interface (CLI)USA/Global - Command Line Interface (CLI)Service AccountsUSA/Global - Service AccountsSign inUSA/Global - Sign inAdmin consoleUSA/Global - Admin console

Timeline of updates

  1. investigating

    Some users are experiencing slow performance or time outs when trying to use 1Password.com or through our developer tools.

  2. identified

    We identified the cause of the intermittent performance issues and took action to mitigate it by restarting affected application servers. The service is currently stable, and we’re continuing to monitor closely.

  3. monitoring

    The service has remained stable following the actions we took to mitigate the issue. We’re continuing to monitor closely.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). 1Password profile · Recent 1Password incidents · Markdown · JSON