Changes / GitLab / Duo Workflow and AI Gateway intermittent errors
GitLab: Major incident: Duo Workflow and AI Gateway intermittent errors
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: full timeline of updates →
What changed
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After: Duo Workflow and AI Gateway intermittent errors
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After: major
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After: resolved
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After: 2026-03-12 15:34 UTC
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After: 2026-03-12 19:22 UTC
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After: GitLab Duo, Website
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After: We are currently investigating an issue affecting Duo Workflow and AI Gateway for requests routed through GPT models. Users may experience errors using only gpt models on DAP. Engineering is currently investigating the issue.
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After: The cause for the intermittent errors is still under investigation.
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After: Our team has identified the issue as related to a recent commit. Our team is discussing next steps. Users may also experience NotImplementedError with Code Review flows. More information will be available in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21529
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After: Our team is currently reverting some recent changes to resolve the issue.
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After: This incident is pending a deployment to resolve the issue. We'll provide an update once it is deployed.
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After: The fix has been deployed and we have not seen any more errors. This incident is now resolved.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Duo Workflow and AI Gateway intermittent errors (this change) | Major incident |